Dear Valued Customer,
On behalf of Northway Toyota, We hope you and your family remain healthy during the COVID-19 outbreak. As we navigate through these difficult times we will be here to assist with your automotive needs. Please do not hesitate to contact us!
SERVICE UPDATES
- Our parts and service departments are open Monday through Saturday 8am-6pm.
- Appointments can be scheduled online https://www.northwaytoyota.com/schedule-service.htm or by phone at 518-783-1951.
- We practice social distancing; our staff will have no physical contact with you. We have installed Plexiglas barriers for your additional protection.All vehicles are sanitized at time of drop off and again prior to pick up.
- Face coverings are required at all times unless you are fully vaccinated. These guidelines are subject to change based on Governor Hochul's and the CDC's guidance.
- Home pick up and drop off is available, please contact service to schedule this in advance.
- After hours drop off is available, place your keys in the drop box located at the dealership.
- We offer over the phone payment via credit card, debit card or through our texting app.
SALES UPDATES
- Our sales department is open Monday through Thursday 9am-7pm, Friday and Saturday 9am-6pm.
- Face coverings are required at all times unless you are fully vaccinated. These guidelines are subject to change based on Governor Hochul's and the CDC's guidance.
- Please visit our website at https://www.northwaytoyota.com/ to view our inventory.
- You can reach us through our website, email, and chat.
- Home delivery and curbside pickup is available for all sales.
- All cars and keys are sanitized and locked prior to your appointment for your safety.
- Plexiglas barriers have been installed for additional protection.
ADDITIONAL DISINFECTING
We have partnered with Transform Disinfectant to provide a sanitation method for vehicles prior to delivery as well as for our loaner fleet and customer service vehicles. See it for yourself:
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